Please be aware that Lyyti is developed constantly and your view might not match 100% with the view described in this article.
This feature can be used with the following license packs: Basic, Professional, Enterprise
You can send respondents an open or a personal link to the survey.
This article contains the following sections:
Open link to the survey
By using the survey's open answer link, anyone can answer to the survey.
When you haven't connected the survey with any events, you can only send out the survey's open answer link, which can be found on the page Surveys > Open answer link. Your survey needs to be published and you need to allow anonymous answering (see instructions below).
When using the open link, allow anonyous answers in Settings > Settings > Can be answered anonymously
If you publish an open answer link to a survey, answers will always be anonymous, as the respondents are not connected with any event/participant in Lyyti. If you have created separate questions for contact details, Lyyti's anonymity setting does not affect the mandatory setting of self-created questions.
Personal link to survey
You can send out a personal link to the survey through the Messaging tool in a Lyyti event. Select desired participants: e.g. the attendees of an event, everyone who had the fish dish at your party, or everyone who you've added to an event used for sending out emails.
- On the page Events, open your preferred event that you've connected your survey with. If you haven't linked these two yet, please do so now. Instructions can be found here.
- In the left hand menu click Messaging > Create email.
- Create a message. You can either use a ready made template or start from scratch. Instructions on how to create a message are here
- You can add the survey link as a button or as a hypertext.
a) as a button:
1. Create a row with a button content
2. Click on Personalisation links found under Content Properties
3. Select your survey
If you're adding survey link as a hyperlink, paint the word and from the text editor add survey from Personalisation links:
Did you create a survey that is not connected with a specific event? You can send the open link to the survey from outside of Lyyti or publish it anywhere.
If you wish to send the link from Lyyti, you can create a new messaging event.
Create an event: at this point you only need to give the event a name and to make sure it is open for a longer period of time so it's not archived, then save and close. If you wish to send personal links to the survey, name the event so that it makes sense on the survey page when you connect the survey with the event (you'll need to do this if you want to send out personal links to the survey). If you're sending an open link, you don't need to think about the event name as it's not shown anywhere.
Upload the respondents/participants to the event from Excel and create a new message. You can send the survey's link by email or SMS. If you want to send the personal link, you can find it in the e-mails text editor under Personalisation links - or you can add it as a button. For sending the survey, see the Personal link to survey part of this article. If you want to send the open link you can paste it into the message or set it as a hyperlink.