If you need to send messages from Lyyti to your participants, you need to have Lyyti's standard e-mail question and/or mobile phone number question on your registration page. The standard e-mail question is used for sending e-mails and confirmation messages and, similarly, all SMS messages are sent to the standard mobile phone number question.
Note! You cannot use self-made phone number or e-mail questions for messaging.
How can I tell whether a question is a standard question or self-made? Click here.
If you have deleted the standard question, you can add it from Standard questions at the bottom of the registration page.