Please be aware that we develop our product constantly and your view might not match 100% with the view described in this article.

Lyyti supports several different email clients and the messages are tested in various different clients to guarantee compatibility. There are, however, some known issues with certain email clients that we are unable to fix due to widely known issues with the email clients.

This article contains the following sections:

• Fully supported
• Partial support for some options
• Only basic settings work
• Not yet supported

Fully supported

All the options work properly. Fallback elements show for image backgrounds and web fonts.

Desktop

• Apple Mail 8, 9 & 10
• Airmail2
• Microsoft Outlook for Mac 2011, 2016
• Microsoft Outlook for Windows 2010, 2011, 2013, 2016 *, 2019 *
  * Background images and web fonts are not supported
  
  
  

Mobile

• Android 4.4 Mail
• Gmail App (iOS)
• Gmail App (Android)*
• iOS Mail (iPhone & iPad)
• Outlook App (Android & iOS)**
• Samsung Mail App (Android)
• Yahoo App (iOS / Android ***)
  
  
  * When using a Gmail account
  ** Will show the desktop version when using Microsoft email accounts
  ** Will show the desktop version (only Android version)

Web

• Gmail
• G Suite
• Inbox by Gmail
• Outlook.com
• Office 365
• Yahoo
• AOL Mail
• Comcast
• freenet.de
• GMX.de (web version)
• Mail.ru
• Libero Mail
• Tiscali
• Virgilio
• email.it
• Web.de (web version)
• Centrum.cz
• Seznam.cz, Post.cz, Email.cz
  
  Note: none of the above services supports web fonts

Partial support for some options

Messages display correctly, but some options (with low impact) may not display as expected. 

Desktop

• Microsoft Outlook 2013 in high-resolution displays *
• Microsoft Outlook 2016 in high-resolution displays **
• Microsoft Outlook 2000, 2002 & 2003 ***
  
  * Background images and web fonts are not supported. Applies a font resize that may expand the layout.
  ** Background images and web fonts are not supported. Applies a font resize that may expand the layout. The text is scaled at 200% by default in some devices.
  *** Web fonts are not supported. Buttons don't display round corners. Social icons are not flexible.

Mobile

• Huawei Mail App (Android) *
• Android 6 native email client
  * Icons in social content block appear vertically stacked (tested on app version 3.1.0.27)

 Web

• qq.com *
• Yandex.ru
• Naver **
  
  * Buttons don't display properly.
  ** Minor glitches on separators

Only basic settings work

When sending to these clients, we recommend using text and images in a simple one-column layout. 

Desktop

• Lotus Notes 7, 8 & 8.5
• Windows 10 Mail
• IBM Notes 9 
• Thunderbird

Mobile

• Gmail App using IMAP accounts
• Outlook.com in mobile browser (not the Outlook app)
• Web clients (mobile versions)

Web

• T-online.de

Not yet supported

This list includes new and updated mobile email clients with compatibility issues.

• Huawei Mail App (Android)

E-mail servers

Some email servers alter the sent email code.

Server type code changes: