Service usage

This feature can be used with the following license packs: Starter, Basic, Professional, Enterprise

To see statistics on your company's Lyyti use per year, go to your organisation's settings by clicking on your company's name at the top right > Reporting > Service usage.

Select the year you wish to create a report for, and click Create report (or open in Excel).

In this list you can see, per month: 

1. The number participants per status and in total in your company's events. 
2. The number of sent emails (recipients)
3. The number of SMS messages
   • Recipients: How many recipients SMS messages have had.
   • Sent parts: Sent SMS parts multiplied by the number of recipients. One SMS may consist of 1-5 parts. 
   • Unbilled parts: Sent SMS parts multiplied by the number of recipients, that haven't been billed yet. 

The pricing of SMS messages

Text messages / SMS confirmation messages are invoiced every 3 months, the minimum invoice-able fee is 20€ and if that is not achieved the sum will be bumped to the next invoice. 

One message costs 0,11 € per recipient and 160 characters count for one message. When you write an SMS, you can include 5 messages in one SMS - thus, this message would cost 0,55 € per recipient. 
The length of one text message is counted as follows:

• 0-160 characters = 1 message
• 161-306 characters = 2 messages
• 307-459 characters = 3 messages
• 460-612 characters = 4 messages
• 613-765 characters = 5 messages