Ideas on how to use Lyyti for crisis management

Ideas on how to use Lyyti for crisis management

Lyyti is a great tool for:

• Collecting information from people
• Giving people a possibility to update this information
• Sharing this information
• Communicating real time to people

Who is working remotely and needs help? What is the overall picture within our workforce?

Organization: Any

Department: HR

Problem:  What’s the corona situation in our organisation?

Solution: Event with all employees, sms going out every morning to ask about their ability to work

Value: Transparent picture of the situation within our company every single day. Statistics per day in use afterwards if needed.

Time to implement the solution: 15 minutes to create the event. 5 minutes per day to make needed changes.

Detailed solution:

Create an event, which ends earliest at the end of 2020 in order to be able to update information daily.

Import personnel with their mobile phone numbers (or email addresses, but sms’s work better here)

Create questions, such as:

Is there anything you need in order to be able to work better when you work remotely? 

• Do you have a working Internet connection?
• Do you have the equipment you need, in terms of screen, headphones etc? 
• Is there anything you wish HR could help you with?

Add additional questions if needed. For example: Is there anything you need from your colleagues?

Send an automated sms everyday to every employee at 8.00 and ask to update their status within an hour. You can send a reminder automatically to those who didn’t answer in first 45 minutes, for example. 

Download a report in Excel if needed or share as an online report (remember password protection due to personal information!)

After getting all the answers, copy the question, change the date in the title and hide the previous date’s question and reschedule the sms’s for the next day communication.

Which of our stores / locations are in trouble? Who could help?

Organization: Retail company with several locations

Department: Operations

Problem:  What is the ability to keep operations running in our different locations? Who needs help, who has resources to share? 

Solution: Event with all store managers as participants. Scheduled SMS going out once a day.

Value: Transparent picture of the situation in every single store every single day. Statistics per day in use afterwards if needed.

Time to implement the solution: 15 minutes to create the event. 5 minutes per day to make needed changes.

Detailed solution:

Create an event, which ends earliest at the end of 2020 in order to be able to update information daily.

Create questions, such as:

Your store status today xx.xx.2020?

• Optimal. We have enough resources for our operations
• Sub-optimal. We need more resources
• We have excess resources to share

Add additional questions if needed. For example if the store needs extra resources: Which department needs resources?

Send an automated sms everyday to every store manager at 8.00 and ask to update their status within an hour. You can send a reminder automatically to those who didn’t answer in first 45 minutes, for example. 

Download a report in Excel if needed or share as an online report (remember password protection if needed!)

After getting all the answers, copy the question, change the date in the title and hide the previous date’s question and reschedule the sms’s for the next day communication.

This way you will have an updated situation of every store and you can allocate resources from store A to store B.