If you receive a payment to your bank account that has a reference number that:
- matches the length of Lyyti's reference numbers
- has the number 7 in the positions 2, 3, 9 and 10
- the payment cannot be linked to any payment in Lyyti
...then you will see the payment under Failed reference transfer payments. Generally, there shouldn't be any. However, if you receive such a payment, you can edit the payment and give it a new reference number that matches the correct invoice in Lyyti.